FAQ

by Herobracelets |

About the bracelets/tags

Anodized aluminum HeroBracelets Our basic bracelets and tags are made from anodized aluminum. Anodization is a process similar to chrome plating, leaving a thin, very strong protective film and a lustrous sheen. The laser engraving removes the anodized surface, revealing the aluminum. The result: a colored bracelet or tag with light silver-colored lettering. Most memorial/KIA bracelets made from anodized aluminum are cut from thin stock, leaving them with sharp, un-coated edges. Only genuine HeroBracelets are created using a special (even secret!) process that rounds the edges for more comfort and anodizes the front, back and all edges. HeroBracelets are thicker and much stronger than other memorial bracelets. It’s been our goal from the beginning to provide the best quality bracelet available, at the lowest possible price and still make the $2.00 donation with every bracelet. No other bracelet available can make that promise!
The aluminum bracelets are 6.75” wide and .625” high. We offer black, bronze, purple, and forest and desert camouflage. They’re pre-shaped and easily adjusted for a better fit. If you’re buying for a small child, we suggest getting a HeroTag instead.

Leather HeroBracelets

Our light colored, full-grain leather bracelets are laser engraved, like the metal bracelets. This gives the appearance of burned or branded text. They’re .625” high and come in two sizes. Small bracelets are 8.25″ in length, 7″ from snap to snap; larger are 9.75″ in length, 8.5″ from snap to snap. While the color varies slightly from bracelet to bracelet, the surface ages to a nice golden patina.

HeroTags

Memorial (black aluminum) and deployed (bronze aluminum) HeroTags are 2″ x 1.125″ and come with a 24″ ball chain. Silver tags are 1.75″ by 1″ with an 18″ sterling chain.

Sterling Silver and Copper

Sterling silver and copper HeroBracelets are handmade by a master silversmith. Each bracelet is individually crafted and each letter is hand stamped into the metal. These are NOT made by machine and won’t be exactly perfect. Each one is an individual work of art and is numbered and dated. Small bracelets are 5.5″ wide by .375″ high and over 14 grams; large bracelets, 6.5″ wide by .625″ high, over 33 grams.

Legion Bracelets

Please see the details under Legion. Read Instructions Carefully as each bracelet is handmade and hand engraved.

Donation

HeroBracelets makes a $2.00 donation to military service organization of your choice with each item purchased. We’ve got over a dozen on our list and are adding new ones all the time.

Customization

Aluminum bracelets: two lines of 60 characters each, including spaces. The top line is 19 pt; the bottom line, 15 pt.
Leather bracelets: two lines of 45 characters each, including spaces. The top line is 19 pt; the bottom line, 15 pt.
Aluminum tags: four lines of 25 characters each, including spaces.
Sterling Silver and copper bracelets: 2 lines of 40 characters each, including spaces. Letters are all caps, approximately 1/16” high.
Sterling Silver tags: 4 lines of 25 characters each, including spaces. Letters are all caps, approximately 1/16” high.

When you input the data for your order, please triple check everything!!! Because of the personalized nature of the messages, we really can’t proof them. Please carefully review your orders before submitting to make sure you’re happy with the message! We trust that you’ll proof your orders!

Ordering/shipping

Order process

Your HeroBracelets order will arrive to you in Two to Three weeks. Sterling Silver and Copper are handmade and engraved one letter at a time. Please allow for our artisans to create a beautiful product customized for you. We sincerely appreciate your patience and support.

Shipping

We ship via first-class U.S. Postal Service; tracking is not available.
USPS shipping can take from 2 to 7 days.
We charge a flat $4.50 for shipping and handling per order (not per item); $8.50 for international orders.
Different items from the same order may be shipped in separate envelopes.
On larger orders of 100 or more items, we often ship via UPS. Contact us with your order if you would like expedited shipping or insurance.